Plumbing Service Manager (internal posting)

Carmel, IN posted on November 16

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Since 1946, Mr. Plumber by Metzler and Hallam has been serving Indianapolis residents and the surrounding areas with unmatched service quality. We are committed to our clients and the community, and we want to help keep our environment safe for all generations. We offer year-round work, paid training, continuing education, license renewal, and you are given the opportunity to develop your own skills and abilities to become a leader at work and in your personal life. Your potential for growth is unlimited here at Mr. Plumber by Metzler and Hallam, come join our family!


Role Summary

The goal of the Plumbing Service Manager is to manage all personnel in the service and install departments. The main responsibility of the role is to provide the leadership to enhance the sales, productivity, and profit of the department through personal efforts and the efforts of the team. The Plumbing Service Manager accomplishes this through managing, coaching and training the plumbers, drain technicians, apprentices and helpers.


Main Responsibilities

  • Promote our brand through adherence to WCA Group Core Values.
  • Meet or exceed gross margins
  • Coach technicians on timely completion of processes in Service Titan
  • Be available by phone to answer questions and help with an issues.
  • Able to work with project engineers, management team, project coordinators and dispatch to ensure right person to the right job as well as working as a team.


Minimum Job Qualifications

  • 5 Years Plumbing Knowledge
  • Strong Work Ethic
  • Open minded and approachable
  • Self motivated
  • Computer knowledge


We offer:

  • Medical/Dental/Vision Insurance
  • Paid Vacation and Holidays
  • 401K Retirement Plan
  • Family Atmosphere Which Truly Cares About Its Team and Customers